Privacy Policy

Privacy Policy

Date of Last Revision: December 17, 2014

 

We at waylay (“waylay”, “we”, “us”, “our”) know that our users (“you,” “your”) care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the Website or Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the waylay Terms of Use.

1. WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Website or Services. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

We do not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register for the Services (as that term is defined in our Terms of Use). No one under age 13 may provide any personal information to us or on the Services.

2. THIRD-PARTY SERVICE INTEGRATION

Our Services allows you to integrate and create commands for various online third-party services (“Third-Party Services”). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Services or on the websites of their respective providers. When you enable linking between or log in to Third-Party Services through the Services, we will collect relevant information necessary to enable the Services to access that Third-Party Service and your data and content contained within that Third-Party Service (“Login Credentials”). We store your Login Credentials long enough to enable linking to the Third-Party Service.

When you enable the Services to link content and data between Third-Party Services, the Third-Party Services will provide us with access to certain information that you may have provided to the Third-Party Services, and we will use, store and disclose such information in accordance with this Privacy Policy and the rules you set to govern the linking. However, please remember that the manner in which Third-Party Services use, store and disclose your information is governed by the policies of such Third-Party Services, and waylay shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Services that may be enabled within the Services.

We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, date sent, link configuration, names of the Third-Party Services), for the purpose of improving our Services.

3. WHAT INFORMATION DOES WAYLAY COLLECT?

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve the Services, to allow our users to set up a user account and profile, to contact users in order to fulfill requests for the Services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties (described in this Section and in Section 6 below). We collect the following types of information:

A. Information You Provide to Us:

Your Personal Information: We receive and store any information you knowingly and voluntarily provide to us. For example, we collect Personal Information such as when you contact us with inquiries, respond to one of our surveys, when you register for the Services, use certain waylay Services. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features.  If you provide Personal Information to the Services, you acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of waylay.

B. Information Collected Automatically:

Whenever you interact with the waylay Website or use waylay Services, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers that the computer that hosts our Website or Services transfers to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website or Services are visited by you. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our Website’s and Services’ features. If you click on a link to a third party website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties.

When you visit the Website, whether as a waylay customer or a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). For example, Log Data may include information such as your computer’s IP address, browser type or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. We use this information to monitor and analyze use of the Website and the Services and for the Website’s technical administration, to increase our Website’s functionality and user-friendliness, and to better tailor it to our visitors’ needs.

C. E-mail and Other Communications:

We may contact you, by email or other means; for example, we may communicate with you about your use of the Website or Services. Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.

 D. Aggregated Personal Information

In an ongoing effort to better understand and serve the users of the waylay Services, waylay often conducts research on its customer demographics, interests and behavior based on the Personal Information and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and waylay may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. waylay may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

4. OUR USE OF YOUR PERSONAL AND OTHER INFORMATION

waylay uses the Personal Information you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Information for a certain reason, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Information you provide to answer your question or resolve your problem. Also, if you provide Personal Information in order to obtain access to the waylay Services, we will use your Personal Information to provide you with access to such services and to monitor your use of such services. waylay and its subsidiaries and affiliates (the “waylay Related Companies”) may also use your Personal Information and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the waylay Services. waylay and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

5. WHERE WE STORE YOUR PERSONAL INFORMATION

waylay uses third party vendors and hosting partners from the United States. If you are located outside the United States, the information that we collect from you may be transferred to, and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

6. WILL WAYLAY SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?

We neither rent nor sell your information or your Customer Information in personally identifiable form to anyone. We share such Personal Information in personally identifiable form with third parties as described below.

  1. Protection of waylay and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or a court order; enforce or apply our conditions of use and other agreements; project against legal liability; or protect the rights, property, or safety of waylay, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  2. Business Transfers: As waylay develops its business, it  might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
  3. Agents, Consultants and Related Third Parties: waylay, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  4. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

7. IS THE PERSONAL INFORMATION SECURE?

We use a secure protocol whenever you connect to the waylay Services. You are responsible for preventing unauthorized access to these services and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. The transmission of information via the Internet is never completely secure. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

8. WHAT CHOICES DO I HAVE?

You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to take advantage of some of our special features. You may request deletion of your account by contacting us at support@waylay.io. Please note that some information may remain in our private records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

9. CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

10. QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our privacy policies, please send us a detailed message at legal@waylay.io. We will make every effort to resolve your concerns.

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