Articles by Piet

Introducing Waylay Digital Twin Architecture

Comprehending the Waylay Digital Twin architecture and functionality Waylay has recently launched a new ISV app on the Salesforce AppExchange, Waylay Digital Twin. This app brings connected asset data, performance and status visibility into the Salesforce ecosystem. In a previous blog post, we have introduced…
3 mins read

Understanding Waylay Digital Twin for Salesforce

This blog is part of a series of blog posts on Waylay Digital Twin, a new Waylay product offering available on the Salesforce AppExchange. In this series of blog posts, we are focusing on Waylay’s views on field service optimization leveraging connected assets and how…
3 mins read

How to improve customer support & field service for connected IoT assets with Waylay Digital Twin for Salesforce

Equipment vendors and OEMs in industries such as HVAC and heavy & industrial equipment feel an increasing pressure in their respective markets to make their assets connected and start out on their (I)IoT journey by either retrofitting products with sensors and connectivity or by launching…
4 mins read

7 ways to improve field service with IoT asset visibility

Optimize maintenance and support with Digital Twin asset data Download PDF Before the arrival of IoT enabled asset monitoring, field service technicians would struggle with delays from unidentified malfunctions or inaccurate diagnosis resulting in high intervention bills, unnecessary truck rolls and a bad customer service…
4 mins read

Keeping focus, throughout and beyond COVID-19

At the time I am writing this, more than a billion people worldwide are estimated to have been directly impacted by the COVID-19 pandemic, with the world suffering from both the disease itself and the social and economic consequences of our fight against it. Belgium,…
2 mins read

Waylay Platform: technology building blocks unveiled

According to a recent study by IoT Analytics, there are 450 IoT platforms currently on the market but they have very different offerings and bundling them together is a sign of the market still being in its early days. We feel the confusion around the…
6 mins read

The Birth of the IoT Aggregation Cloud

Now that IoT is getting more mainstream, every device vendor has gotten or is in the process of getting their products connected. B2B and B2C devices or appliances communicate with a device cloud that is device vendor specific. Clouds, clouds everywhere As each of these…
2 mins read

What Sigfox and LoRaWAN have in common

A lot has been written about the popular LPWAN technologies Sigfox and LoRaWAN and in particular about the differences between them with regards to radio technology, data rate, robustness, bi-directional traffic, coverage, etc. This blog post is NOT about that, rather it wants to emphasise…
4 mins read