All 'IoT Insights' articles

How to improve customer support & field service for connected IoT assets with Waylay Digital Twin for Salesforce

Equipment vendors and OEMs in industries such as HVAC and heavy & industrial equipment feel an increasing pressure in their respective markets to make their assets connected and start out on their (I)IoT journey by either retrofitting products with sensors and connectivity or by launching…
4 mins read

7 ways to improve field service with IoT asset visibility

Optimize maintenance and support with Digital Twin asset data Download PDF Before the arrival of IoT enabled asset monitoring, field service technicians would struggle with delays from unidentified malfunctions or inaccurate diagnosis resulting in high intervention bills, unnecessary truck rolls and a bad customer service…
4 mins read

Challenges of creating Digital Twins in the transition to Industry 4.0

Digital Twins are the talk of the town when it comes to optimizing analytics, automation and AI in an industrial environment. However, there is confusion on how the concept is defined vs. how it is deployed. Veselin Pizurica, Founder & CTO of Waylay, untangles the…
9 mins read

Put your IoT data to better operational use: 5 Key learnings from equipment manufacturers

Waylay has been in business since 2014 and from meeting with equipment manufacturers across the world, we have identified 5 key learnings to put IoT data to better operational use.It is obvious today that IoT facilitates the transition to optimized after-sales support and service based…
6 mins read

Succeeding with remote operations in IIoT

Succeeding with remote operations means monitoring and servicing equipment, machines and other physical assets in the field, from a distance and without the need to dispatch field personnel. Equipment builders, OEMs and service organisations are increasingly interested in methods to succeed with remote operations, now…
4 mins read

How machine builders & OEMs can deliver IIoT value-added services to manufacturers

It’s estimated that IoT applications in operations optimisation have the potential to create value of $1.2 to $3.7 trillion per year in the factory setting in 2025. Manufacturers and equipment builders are in a position to jointly create this value, thanks to new IoT technology advancements. Equipment…
4 mins read

How to achieve energy efficiency in commercial buildings: IoT-enabled solutions for smart HVAC

Sustainability and efficiency are nowadays at the top of the public agenda. Vendors, suppliers, customers and the public at large are looking at products and services through the lens of environmental change. Companies are striving to meet increasing innovation demands in product development and customer service,…
3 mins read

Hyperautomation is the number one Gartner technology trend of 2020: what does it mean for IoT?

Why is hyperautomation important in the context of the Internet of Things? Gartner has recently released their top ten technology trends for 2020 and hyperautomation is number one. How is hyperautomation different from regular automation and why should IoT solution architects consider hyperautomation when designing and building…
3 mins read