OPS Engineer

Career - Full Time Open position Waylay Icon
Full Time
Location Marker - Waylay Careers
Ghent, Belgium

Waylay is actively searching for a hands-on OPS Engineer position to be based in Ghent, Belgium to join our automation technology company to ensure the uptime of mission-critical business processes of our customers on our platform.

Job description

Position Overview 

The OPS engineer bears primary responsibility for the stability of applications/infrastructure stacks, identifies application and system-related problems and takes the lead in resolving incidents. The tasks of the hired candidate will consist of monitoring, management, studying, testing and running the application/service. The hired candidate will proactively monitor the technical behavior and performance in all aspects for the entire stack in order to prevent problems. Whenever possible, the hired candidate will contribute to the process of constant improvements of our setups.



  • Responsible for the Waylay platform reliability which is spread over multiple regions across the world. 
  • Understand and monitor the entire stack’s technology on which the application runs and how it fits in the overall chain. 
  • Configure and implement monitoring tooling using the correct event alerts. 
  • Specify, design and conduct acceptance tests (including high availability and disaster recovery tests) with support from the dev team. 
  • Identify key indicators to track reliability requirements and set clear and measurable Service Level Objectives (SLOs). 
  • Work within a global team that provides 24x7 level 3 support in deploying and running applications/stack in production.
  • Contribute to incident, problem and change management, including writing post-mortems for resolved problems. 
  • Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks. 
  • Gather, update and spread knowledge about developments and challenges regarding your field and embed lessons learned and best practices. 
  • Report to the services and support lead.

Skills & Experience

Skills & Experiences

  • Bachelor’s degree in engineering and/or technology, or an equivalent combination of education and experience.
  • Hands-on experience with containerized environments.
  • Hands-on experience using an infrastructure as a service provider such as GCP, AWS or Azure.
  • Hands-on experience of networking principles such as routing, load-balancing, TCP/IP stack.
  • Hands-on experience with operating a container orchestration system such as Kubernetes.  
  • Experience with performance troubleshooting, load testing and observability is a plus.
  • Keywords that describe you are driven, ambitious and energetic.
  • You’re an excellent problem solver under any kind of circumstances.
  • You’re customer oriented and an excellent communicator in English.
  • Pressure doesn’t get to you; you remain calm, even during the most testing times.
  • You value teamwork and accountability.

Applicants: Please send a cover letter, resume, and salary requirements.

Location: Ghent, Belgium

Apply now