HVAC vendors are collecting data from internet-connected heating and cooling systems in more and more customer homes and customer sites across the globe. In fact, at 19% CAGR, the global market for smart HVAC systems is expected to hit 25 billion USD by 2023.
There is little to no operational use however of IoT data in the context of customer service or field support. This is primarily because of the gap between the IoT systems managing the connected HVAC systems and the enterprise’s back-end IT systems.
Waylay provides a powerful data orchestration platform that automates the interactions between IoT and IT./p>
HVAC vendors use Waylay to improve the ROI from their IoT investments by putting IoT data from their connected HVAC systems to operational use.
BBy making IoT operational, teams start to see immediate benefits in improved customer service, optimized field support, better resource allocation and lower operational costs.
Download our solution brief to learn more.