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Project Service Manager

Job description

To accelerate growth, we are looking for a hands-on Project Service Manager. You are comfortable juggling tasks and processes. You are a good communicator and know how to talk to our developers and internal and external stakeholders. You keep your head cool in high pressure situations. Join an all-star team and take on your own high-stakes projects.

Responsibilities

  • Monitor and manage projects through their entire life cycle in order to deliver them on time, on spec, on budget
  • Act as single point of contact for the projects you manage
  • Communicate in a diplomatic and efficient way to all stakeholders (internal and external)
  • Understand a client’s expectations and translate them into well-defined tasks for developers
  • Manage escalations and complexity in calm and efficient manner
  • Make sure that developers only need to worry about coding, by abstracting all non-technical problems away from them
  • Contribute to continuous improvement of operational processes in order to complete projects more efficiently
  • Now how to write emails and project reports in concise and clear manner

Qualifications

  • At least 5 years experience in project management
  • You have a deep understanding of the cloud application environment
  • You have a strong technical background. Being familiar with one or more of the following technologies is a definite plus: Cloud computing, k8s, web services (REST, JSON)
  • You think in terms of solutions, not in terms of problems
  • You communicate clearly, efficiently and diplomatically
  • Fluent in English and Dutch (oral and written)
  • Need a sense of urgency in day to day work
  • You are organised and composed, also when working under pressure

Personality

  • You get things done
  • You have an entrepreneurial mindset
  • You’re a team player

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