Cybus and Waylay join forces

Cybus and Waylay join forces

Cybus and Waylay join forces

25 February 2021, Ghent, BELGIUM – Waylay, a leading enterprise software company at the forefront of the unified IT-OT digital transformation, and Cybus, top-tier software specialist for smart factory enablement, announced today their combined offering in Industry 4.0 solutions. Both companies share the same vision to derive advanced business value from IoT data.

For many companies, the era of industrial IoT represents the chance to deliver new value generating digital business models. New solutions and systems are constantly emerging in this dynamic market, which puts factories at risk of vendor lock-in and lack of flexibility. Machine builders on the other side, need an efficient way to build up, roll-out and manage their new service offerings.

This is exactly where the combination of Waylay and Cybus comes into play. Instead of presumed plug & play solutions, the combined solution aims to empower business users and IT professionals in building their own smart industrial use cases.

The two software companies combine the IIoT edge platform Cybus Connectware with the industrial IoT automation platform of Waylay. The partnership aims to serve machine builders, factory owners and service providers who want to enable their own domain experts in building IIoT services. The main goal is to create digital business models in a quick and reusable way. Cybus provides customers with a universal OT-IT connectivity and an unified information model for Industry 4.0 applications. Waylay, in turn, adds its low-code based, intuitive and visual orchestration, automation and analytics solution which guarantees quick customer OT-IT application build cycles, material improvements in enterprise operations and high ROI.

Having worked together successfully in the past, we can offer a seamless experience within the implementation of industrial IoT use cases,” stated Wouter Van Eetvelde, President of Waylay Enterprise. “Our solutions are fully compatible and end-to-end proven. Pre-built use case specific templates provide a jump-start into projects.
Building industrial IoT solutions requires machines to be connected, data flows to be automated and asset-specific data to be analyzed. Additionally, continuous maintenance and updates call for extensive DevOps expertise, adding a drain in IT resources. The re-usability, scalability and fast implementation helps customers to drastically shorten these development cycles. With the addition of Cybus’ expertise, we guarantee OT/IT compliance and governance of sensitive machine data.“ - Peter Sorowka, CEO and Co-Founder of Cybus.

If you are interested to see how the Cybus-Waylay offering works in practice, you can request a showcase made available by the partners. The demonstration shows how to build and manage a monitoring solution for heterogeneous machines and how to predict low levels of auxiliary materials.

About Cybus

Cybus is a leading software specialist for secure and governance focused IIoT edge solutions from Hamburg, Germany. Cybus actively contributes to data sharing work groups of the World Economic Forum, the Open Industry 4.0 Alliance, and in 2017 it published the first secure industry connector for machine data according to modern IDSA standards. Industry analyst Gartner named Cybus a worldwide “Cool Vendor” and Volkswagen chose Cybus as an official OT-IT Gateway Partner for their Industrial Cloud. Today, the company counts medium-sized and large enterprises from numerous industrial sectors among its customers.

20%

avg.
Cost saving

36%

AVG. reduction in
travel distance and time

11%

AVG. increase in
capacity

1.3

AVG. additional
appointments per shift

99.5%

Improved
SLA adherence

20- 30%

Improvement in
First-time fix-rate

See the video below to see the combination of Waylay and FLS VISITOUR in action:

What’s next?

Autonomous service operations is getting supercharged by the advent of smart synthetic software agents, powered by Large Language Models (LLMs). These synthetic agents will assist human service agents to increase capacity and reduce tedious manual work, like root cause analysis of asset performance issues, updating work plans to deal with impending asset shut downs, etc. 

LLM technologies have matured enough to couple automated asset health monitoring with autonomous field job scheduling to improve asset uptime and Service Level Agreement adherence. Waylay’s analytics and orchestration platform can serve various agentic LLM applications for autonomous service operations that leverages the FLS VISITOUR scheduling engine to optimize the field force load and reduce wasted travel hours. The result is  faster preventive asset maintenance activities, less human error during scheduling and an overall better end customer experience.

Want to know more? Please get in touch with us here

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