6 April 2021, Ghent, BELGIUM – Waylay today announced it has launched its Waylay Digital Twin application on Salesforce AppExchange, providing visibility on data and performance of connected assets and empowering customers to ride the wave of digital transformation and servitization.

Waylay Digital Twin is a SaaS application for Salesforce business users that bridges between the IoT/OT world and Salesforce. Under the hood, it leverages the ultra-scalable and performant Waylay PaaS automation and analytics technology.

Built on the Salesforce Platform, Waylay Digital Twin is currently available on the AppExchange.

Waylay Digital Twin 
The Waylay Digital Twin app enhances IoT asset monitoring and analytics. The app creates digital twins that bind Salesforce assets to physical assets and analyses real-time IoT data streams. The native and intuitive no-code interface brings the power of IoT to users. Waylay Digital Twin is compatible with both AWS and AZURE based IoT solutions.

Waylay Digital Twin creates visibility on live asset conditions and allows triggering business processes through configurable Salesforce flows. The app enables new value-added use cases such as asset usage and resource depletion monitoring to trigger sales opportunities, asset uptime monitoring and SLA validation, conditional maintenance plans, alarm escalation for efficient crew dispatching, and call center agent initiated asset telemetry diagnosis. These benefits accrue to both Salesforce admins as well as to the teams that can boost productivity from immediate IoT visibility such as field technicians, call center agents, and domain experts.

Piet Vandaele, President Strategic Partnerships at Waylay, said “Waylay Digital Twin empowers users to gain real-time visibility and status information on assets from within Salesforce. This creates efficiency gains and unlocks new use cases such as condition-based and predictive maintenance, improved first-time repair, spare part upsell, and servitization of business models. In short, Waylay Digital Twin puts business users in the driving seat of their IoT data journey.

Please visit our Waylay app on the Salesforce AppExchange and Waylay Digital Twin for more info and a demo.

About Salesforce AppExchange 
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 6,000 solutions, 8 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.   

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