Drive up your customer NPS by outfitting support teams with Waylay Digital Twin

A day in the life of a remote service support agent and how Waylay Digital Twin can help them efficiently troubleshoot connected assets remotely.

How combining assets and IoT with Salesforce enables Customer Support teams to improve customer satisfaction.


Waylay's VP of Product Tom Van Leeuwen explains our vision on empowering field service and customer support teams with the best tools to help them provide the best level of service to customers.


Watch this demo of how Waylay Digital Twin Firstly optimises field service efficiency and reduces costs by democratising access to IoT data from connected assets. Dive in deeper to see how to increase first-time fix rates, boost NPS and enhance customer loyalty, with Salesforce Service Cloud and Waylay Digital Twin.

How combining assets and IoT with Salesforce enables Customer Support teams to improve customer satisfaction.


Waylay's VP of Product Tom Van Leeuwen explains our vision on empowering field service and customer support teams with the best tools to help them provide the best level of service to customers.


Watch this demo of how Waylay Digital Twin Firstly optimises field service efficiency and reduces costs by democratising access to IoT data from connected assets. Dive in deeper to see how to increase first-time fix rates, boost NPS and enhance customer loyalty, with Salesforce Service Cloud and Waylay Digital Twin.