Facility management

Extend and upgrade your IWMS, CAFM or any other facility management software with IIoT data processing, integration and automation.

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A new level of intelligence in facility management

Waylay enables technology providers to capture the value that sensor technology and connected assets brings to smart buildings, by enabling automated data collection and processing.

Waylay’s automation platform complements ongoing IoT initiatives and processes real-time sensor data, from both legacy systems as well as new sensors, to add a new layer of business intelligence to facility management.

Real-time building intelligence
Multi-site remote management
Building analytics & automation

Waylay’s data analytics fuels new solutions for optimized facility management, preventive & predictive maintenance of HVAC systems, failure detection, occupant safety, asset and energy optimization, alarm response and optimized field service teams to streamline business processes and create new, high-margin revenue streams.

Managers can analyse data in real-time and consolidate information from disparate systems to gain insights into how workplaces are used in real-time or what is the true energy consumption of the building at any given time.

Facility management

Extend and upgrade your IWMS, CAFM or any other facility management software with IIoT data processing, integration and automation.

Discover our use cases

Condition-based maintenance plans

Dispatching maintenance engineers based on recurring time-based maintenance schedules is more efficient with IoT enabled assets. With Waylay you are able to assess when equipment needs maintenance, when it’s not functioning at its best efficiency point and when certain parts need replacement. Waylay can create rules that validate the IoT telemetry against asset type-specific or plant-specific acceptance thresholds. If the asset is consistently running outside the acceptable ranges, a maintenance intervention can be expedited. When Waylay has generated various ‘Production Failure Alarms’ for an asset in the last few days, then Salesforce Service Cloud et al. can prioritize the work schedules for the Engineers.

Smart asset uptime monitoring & service level agreement validation

The uptime statistics of an asset is often a key criterion for service support interventions. With Waylay, users can define smart rules that validate the asset’s IoT telemetry against the customer’s service level agreement.


If the asset is online but generates error messages, users can define a rule in the Waylay platform that creates Waylay Alarms, any type of‘ Asset Error’. Those records can then be analyzed to generate a downtime record that would impact the availibility statistics of the asset. Optimize helpdesk support through remote asset diagnostics. Call center agents initiate asset telemetry diagnosis to produce real-time actionable recommendations on how to solve diagnosed asset problems.

Predictive Maintenance

Monitor your valuable machines, buildings or assets to predict when certain parts should be maintained or interchanged. Yet for many companies in manufacturing, there is still a gap on predictive and preventive maintenance, and managing the maintenance of machines and equipment asks for a disruptive move. Using Waylay's powerful rules engine to monitor the data coming from these resources, businesses stay ahead of the competition by providing a sublime maintenance service, mitigating asset failure risk and avoiding unexpected production stops. Knowing what part will fail reduces wasted time for both clients and the repair crew.