Waylay Digital Twin Salesforce app
– How does it work
Waylay Digital Twin is a new Salesforce composite app available on the Salesforce AppExchange for the optimization of IoT asset maintenance and the servitization of business models.
Waylay Digital Twin is a SaaS application for Salesforce business users that bridges between the IoT/OT world and Salesforce. Under the hood, it leverages the ultra-scalable and performant Waylay PaaS automation technology.
The Waylay Digital Twin app provides the following key benefits:
- Digital twin functionality: It binds Salesforce assets to physical assets.
- It enables automated monitoring of assets through intuitive, yet powerful, real-time monitoring rules.
- It brings visibility on live asset conditions to Salesforce and allows triggering business processes through configurable Salesforce flows such as customer case & work order creation, opportunity creation, etc.
Empower asset managers & asset service personnel to create digital twins, to configure condition-based monitoring rules for their IoT enabled assets, and to boost asset performance visibility from within the Salesforce environment, all running on the Waylay automation technology underneath.

Read the Waylay Digital Twin brochure with Salesforce use cases.
Watch our first Waylay Digital Twin for Salesforce demo

Explore the Waylay Digital Twin presentation and find out how to improve your asset visibility in Salesforce.
Discover our blog and start optimizing your field service!
Waylay Digital Twin Pricing
USD
Users | |
Admin This user is allowed to Configure Waylay connection Configure Azure/AWS connection Creation of Digital Twin (mapping of Salesforce assets to Digital Twins) Rule template creation Rule template to asset assignments View running rules and rules management View alarms and alarm management Create reports and dashboards | 150 USD/month per user* |
Edit This user is allowed to Rule template creation Rule to asset assignments View running rules and rule management View alarms and alarm management Create reports and dashboards | 50 USD/month per user* |
Read only This user is allowed to View running rules and rule management View alarms and alarm management Create reports and dashboards | 15 USD/month per user* |
Volume of Digital Twin Assets | |
Package of 1,000 Digital Twin Assets The Waylay Digital Twin App ships a custom Salesforce Asset Record type called Waylay Digital Twin. You can create one or more child assets of this type that belong to a particular Salesforce parent asset. Each Waylay Digital Twin child asset contains a mapping with an IoT device and its IoT data. One Waylay Digital Twin Asset has a maximum message periodicity of 1 message every 15 min, with max message size 4KB. If either of these limits are exceeded, an equivalent number of Waylay Digital Twin Assets will be counted. | 800 USD/month per package* |
Package of 10,000 Digital Twin Assets The Waylay Digital Twin App ships a custom Salesforce Asset Record type called Waylay Digital Twin. You can create one or more child assets of this type that belong to a particular Salesforce parent asset. Each Waylay Digital Twin child asset contains a mapping with an IoT device and its IoT data. One Waylay Digital Twin Asset has a maximum message periodicity of 1 message every 15 min, with max message size 4KB. If either of these limits are exceeded, an equivalent number of Waylay Digital Twin Assets will be counted. | 2,500 USD/month per package* |
* Yearly prepaid
* Volume discounts apply
EUR
Users | |
Admin This user is allowed to Configure Waylay connection Configure Azure/AWS connection Creation of Digital Twin (mapping of Salesforce assets to Digital Twins) Rule template creation Rule template to asset assignments View running rules and rules management View alarms and alarm management Create reports and dashboards | 125 EUR/month per user* |
Edit This user is allowed to Rule template creation Rule to asset assignments View running rules and rule management View alarms and alarm management Create reports and dashboards | 42 EUR/month per user* |
Read only This user is allowed to View running rules and rule management View alarms and alarm management Create reports and dashboards | 13 EUR/month per user* |
Volume of Digital Twin Assets | |
Package of 1,000 Digital Twin Assets The Waylay Digital Twin App ships a custom Salesforce Asset Record type called Waylay Digital Twin. You can create one or more child assets of this type that belong to a particular Salesforce parent asset. Each Waylay Digital Twin child asset contains a mapping with an IoT device and its IoT data. One Waylay Digital Twin Asset has a maximum message periodicity of 1 message every 15 min, with max message size 4KB. If either of these limits are exceeded, an equivalent number of Waylay Digital Twin Assets will be counted. | 670 EUR/month per package* |
Package of 10,000 Digital Twin Assets The Waylay Digital Twin App ships a custom Salesforce Asset Record type called Waylay Digital Twin. You can create one or more child assets of this type that belong to a particular Salesforce parent asset. Each Waylay Digital Twin child asset contains a mapping with an IoT device and its IoT data. One Waylay Digital Twin Asset has a maximum message periodicity of 1 message every 15 min, with max message size 4KB. If either of these limits are exceeded, an equivalent number of Waylay Digital Twin Assets will be counted. | 2,085 EUR/month per package* |
* Yearly prepaid
* Volume discounts apply
Documentation
Find all our Waylay Digital Twin documentation in our documentation portal including:
– Installation Instructions
– User Manual