Automate root-cause analysis and correctly diagnose remote assets

Analyze data from disparate systems to identify the real cause of IoT alarms and to automatically suggest corrective actions

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7 ways to improve field service with IIoT asset visibility

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Put your IIoT data to better operational use

Remote diagnosis to optimize field service

Waylay's technology collects data from connected assets using sensors and monitoring systems, integrates and analyzes the data to increase operating efficiency, optimize energy usage, maximize yield, report anomalies, improve safety etc. Waylay adds an additional layer of intelligence to tie all data together by providing remote diagnosis to optimize field service, maintenance and alarm escalation.

Alarms signal unexpected events in the performance of your connected assets or processes but don’t provide much context regarding the underlying causes. Determining what caused the issues is usually time-intensive manual work, requiring reviewing and correlating many disparate parameters.

Detect false alarms

Improve fault resolution time

Reduce manual work

Avoid maintenance truck rolls

Waylay provides automated data processing and analysis for higher alarm accuracy, reducing false positives. Domain experts are empowered to implement automated data cleansing, data quality flagging and alarm handling rules to determine root cause issues across systems.

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Contact a Waylay Expert

Applicable Industries

Smart equipment

Waylay for smart equipment and Equipment as a Service

Automate root-cause analysis and correctly diagnose remote assets

Analyze data from disparate systems to identify the real cause of IoT alarms and to automatically suggest corrective actions

Discover our use cases

Asset usage monitoring to trigger sales opportunities

IoT enabled assets often have contract usage limitations. Meaning that the customer is paying/leasing the asset based on usage. Waylay can create rules that validate the asset’s IoT telemetry against the customer’s contract (in Salesforce).

Example

A connected backup power generator is leased to a customer for a volume of 10,000 machine hours. First, users can define a rule in Waylay Digital Twin, which monitors the daily usage. This rule then generates a Waylay Alarm Record of type ‘Usage Alarm’ when the total accumulated use reaches 90% of the contractual limit. Next, the user can then associate a Salesforce Flow to this event to create an opportunity record for the Sales team to negotiate a contract extension.

Waylay Digital Twin

Applicable Industries

Smart equipment

Waylay for smart equipment and Equipment as a Service